You can be the linchpin
not just for your team but for the rest of the organisation
- The model for transforming strategy into results
- The model for transforming vision into passion
- The model for customer obsession & service
- The model for innovating and adapting to change.
“Waste no more time arguing what an excellent organisation should be. Make your team the model.”
The OKR Deployment Accelerator
for frontline managers who want to build an operating system of excellence & passion
Don’t just watch, control it, engage with to deepen your understanding
Step-by-step instructions help you transform and track learning into action
So can build OKRs & operating systems with total confidence you’re on the right track
Exchange ideas, tools, frameworks and tactics with other managers on the same journey
Every choice you make is a vote for excellence or mediocrity.
Let's Travel 12 Weeks Into the Future
could this be you?
Another Monday, as you walk to your desk with a dance in your step, you hear a colleague grumbling: “Oh gosh!! another Monday to commit to another list of tasks of questionable value.”
You smile as you vow to yourself … “this must never be me. This must never be my team.”
You get a cup of Ethiopian cappuccino and enter the meeting. One of your directs is sharing a glowing customer testimonial about the new service you just launched. The room lights up more as another direct shares a glowing tweet from yet another customer.
You sip your cappuccino and watch something that you used to be a fantasy unroll before your eyes:
Everyone kept most of the commitments from last week, and 5 of your 7 KPIs are trending green. Before you could express your concern about the 2 lagging KPIs, another of your directs raises it and a fourth reports how their plans this week to address the gaps.
One hour later, the meeting stops on time.
- Everyone is clear on what metrics need driving
- Almost everyone has a spring of pride in their step as they head to conquer the week
- You check the weekly team health pulse survey, and engagement is off the charts.
At your desk, an email pops in from your boss, but you’re never alarmed because you know you can handle whatever is thrown your way … through the team and operating system and the culture you’ve built.
But this email has just one word: “WOW!” on top of a forwarded email from another client gushing about the exceptional service they got from your team last week. You smile and respond:
“I’m the Chief Excellence Officer. This is what we do!”