Hi! I'm Mukom
In 2015, as a frontline manager just like you, I introduced OKRs to my team.
- without seeking my boss’s permission.
- without a consultant or coach.
- without OKR training.
After 30+ cycles, I’ve used OKRs to
- create an e-learning program used by 4700+ engineers from over 80 countries each month with an NPS of 47.
- invent the Deployathon, a direct assistance program used by 150+ network operators from 37 countries.
- transform my team into the company’s model for operational excellence & customer obsession.
I believe that effective managers are an organisation’s most potent competitive advantage. These are managers who consistently:
- Translate strategy into excellence.
- Run efficient customer-centric processes.
- Build teams that practically “manage themselves”.
I call such managers Chief Excellence Officers and I founded the Chief Excellence Officer® Academy to transform 10,000 managers into Chief Excellence Officers in the next 10 years.
If this is the kind of manager you wish to become, this Playbook is your first step. Join the movement.
“Every choice you make is a vote for excellence or mediocrity.
What will you choose today?”